Privacy & Security

Privacy Guidelines

Practical guidelines for protecting yourself against internet fraud, guarding your computer, and protecting your personal information have been established by the federal government and the technology industry. We encourage you to visit onguardonline.gov to review these tips.

Use of Personal Information

When you use the Site, personally identifiable information may be gathered and utilized by Gripper Gasket’s employees and agents. Although we largely limit access to your personal information (except as otherwise stated in this Privacy & Security Statement), we do provide your personal information when reasonably necessary, and on a need-to-know basis, to employees and agents to provide products and/or services to you in the course of their jobs. In general, the information we gather consists of that which you knowingly provide to us, such as your name, address, phone number and email address.

If you enter the restricted access sections of the Site, you may be required to furnish additional personally identifiable information to prevent unauthorized access. Gripper Gasket™ may automatically gather or process your internet domain or IP address, in addition to your browser form, the operating system you use, the domain name of your internet service provider and pages visited on the Site, as part of the operation of the Site or during the progression of your activities on or use of the Site. By accessing the Site, which occupies servers located in the United States, you unconditionally consent to any collection, processing, transfer or use of any personal data. 

If you do not consent to any collection, processing, transfer or use of such information, please cease use of the Site.

What We Collect and How We Use It

Personal Information

You may choose to provide personal information, such as your name, address, phone number and email address on the Site. This Privacy & Security Statement lists some of the ways you may furnish the information and the form of information you may submit, and how we may use such information.

Contact Us

If you email us via the “Contact Us” page on the Site, information such as your name and email address will be requested in order to reply to your questions and/or comments. You may choose to provide additional information, depending on your needs.

Surveys and Opinion Polls

To improve the efficiency and usefulness of our services and the Site, we offer a “Customer Satisfaction Survey” here that gives you the opportunity to share your experience. In addition, we may periodically have other on-line surveys and opinion polls. In order to implement these surveys, we may ask you for information such as your name and email address. We will not keep any of your personal information attained while participating in a survey or opinion poll unless you specifically agree to provide that information.

Non-Personal Information

To optimize this Site for you and other future visitors, we may gather certain aggregate and non-personal information when you visit the Site. Aggregate and non-personal information does not relate to a single identifiable visitor. It documents information such as how many users visited the Site and which pages of the Site were accessed most often.

How We Use Information We Collect

We do not sell or otherwise disclose personal information about Site visitors except as described here: 

• We may share personal information you provide within the Gripper Gasket™ family of companies and with third parties that may offer you products or services we believe may interest you. 
• We may also share personal information provided by web site visitors with service providers we have retained to execute services on our behalf. For example, we may share personal information you provide with third parties who assist in:  product delivery and installation; warranty or service claims; parts delivery; order processing; billing; payment processing; offering or processing rebates, promotions, discounts, and/or products; quality of product or service surveys; marketing analysis; and product or service offerings. 
• To the extent that entities other than Gripper Gasket™ have access to your information, they will have agreed with Gripper Gasket™ to follow or have privacy practices in place no less protective than our practices described in this Privacy & Security Statement, to the extent allowed by applicable law. 
• Additionally, we may disclose information about you (i) if we are required to do so by law or legal process, (ii) to law enforcement authorities or other government officials, or (iii) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss or in connection with an investigation of suspected or actual illegal activity.

We reserve the right to transfer any information we have about you in the event we sell or transfer all or a portion of our business or assets. Should such a sale or transfer take place, we will use reasonable efforts to direct the transferee to use personal information you have provided through the Site in a manner that is consistent with this Privacy & Security Statement.

Information We Transfer

We may transfer the personal information we gather on the Site to other countries where we do business, but we will do so only for the purposes described above. When we transfer your information to other countries, we will protect that information as described here unless otherwise required by applicable laws.

Security Measures

Gripper Gasket™ has implemented commercially reasonable technological and operational security processes to protect your personally identifiable information from loss, misuse, or alteration.

Links to Other Sites

We provide links to other websites for your convenience and information. These sites may have their own privacy statements in place, which we recommend you review if you visit any linked websites. We are not responsible for the content of linked sites or any use of the sites.

Children’s Privacy

The Site is not directed to children under the age of thirteen, and we do not knowingly collect personal information from children under the age of thirteen on the Site. If we become aware that we have inadvertently received personal information from a visitor under the age of thirteen on the Site, we will delete the information from our records.

How We Protect Personal Information

We maintain administrative, technical, and physical safeguards to protect against unauthorized disclosure, use, alteration, or destruction of the personal information you provide on the Site.

Data Retention

Gripper Gasket™ will not retain your personal information longer than is legally allowed.

Updates to Our Privacy & Security Statement

This Privacy & Security Statement may be updated periodically and without prior notice to you to reflect changes in our online information practices. We will post a notice on the Site to notify you of any significant changes to our Privacy & Security Statement and indicate at the top of the statement when it was most recently updated.

How to Contact Us

If you have any questions or comments about this Privacy & Security Statement, or if you would like us to update information, we have about you or your preferences, please click here.